What do you clean on each visit ?
We recognise that no two houses or businesses are the same.
We offer a full bespoke service to our clients - we will clean what you want us to.
That's why you will get a visit from Gayle who will agree and put together a cleaning program that is designed to ensure that you get exactly what you want, and is carried out to the standard you expect.
Do I need to supply any cleaning products or equipment ?
At Highly Polished we supply all the necessary cleaning materials and equipment needed for the job (which saves you the time of having to go out and buy them yourself).
We only provide the highest quality products on the market.
We supply everything from mops and buckets to polish and anti - bacterial cleaner - Giving you one less thing to worry about !.
Can I leave my house keys with you ?
Is it secure? Yes you can ... with confidence. Due to work commitments, busy lifestyles and appointments we understand that you can't always be home to let your cleaning team in. This is why we have a secure key holding system.
How do I pay for the service?
You can pay by:
Cash
Bank transfer (no later than 2 days after the clean)
Standing order
Do you carry public liability insurance ?
Yes ... Our insurance covers for breakages within your home as well as any accidents that may occur within your home to any Highly Polished work team.
We can provide you with a copy certificate validating our insurance cover.
At what time will you clean my home?
8.00am to 5.30pm Monday to Friday.
ill I always have the same team ?
You will have the same team in your home unless there may be a need to change due to illness, holidays or an unexpected event.
We recognise that no two houses or businesses are the same.
We offer a full bespoke service to our clients - we will clean what you want us to.
That's why you will get a visit from Gayle who will agree and put together a cleaning program that is designed to ensure that you get exactly what you want, and is carried out to the standard you expect.
Do I need to supply any cleaning products or equipment ?
At Highly Polished we supply all the necessary cleaning materials and equipment needed for the job (which saves you the time of having to go out and buy them yourself).
We only provide the highest quality products on the market.
We supply everything from mops and buckets to polish and anti - bacterial cleaner - Giving you one less thing to worry about !.
Can I leave my house keys with you ?
Is it secure? Yes you can ... with confidence. Due to work commitments, busy lifestyles and appointments we understand that you can't always be home to let your cleaning team in. This is why we have a secure key holding system.
How do I pay for the service?
You can pay by:
Cash
Bank transfer (no later than 2 days after the clean)
Standing order
Do you carry public liability insurance ?
Yes ... Our insurance covers for breakages within your home as well as any accidents that may occur within your home to any Highly Polished work team.
We can provide you with a copy certificate validating our insurance cover.
At what time will you clean my home?
8.00am to 5.30pm Monday to Friday.
ill I always have the same team ?
You will have the same team in your home unless there may be a need to change due to illness, holidays or an unexpected event.